Caribsea Live Substrate Ocean Direct - Marine Original Grade 9kg (00920)
Caribsea Live Substrate Ocean Direct - Marine Original Grade 9kg (00920)
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Product Details
Simply Natural - Enjoy this real Caribbean live sand in a breathable bag with no added chemicals or special processing.
Simply Effective - Ocean Direct is different than all other live sand products on the market. This live sand utilizes patent pending Sea Breathe laser technology which preserves real life sand with its own original bacteria.
Every bag of Ocean Direct is alive and breathing with up to 1000 times more beneficial bacteria than other preservation methods. Every grain of Ocean Direct is coated with bacteria and encapsulated by capillary action in a thin film of real ocean water.
The thin film is open to the atmosphere for unparalled gas exchange. This results in high counts of natural and beneficial bacteria with no noxious build up of metabolic by-products.
Each bag includes a packet of Bio-Magent clarfier to reposition the free floating bacteria to where they are most active; sand beds, surfaces of live rocks, and to biological filtration media.
Ocean direct provides you with a thriving, natural aquarium in minutes!
Ocean Direct is availabel in 5, 20 & 40lb bags.
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How do I cancel or edit an order?
How do I cancel or edit an order?
Unfortunately, we cannot cancel orders due to a change of mind. However, we understand that mistakes happen. If you need to edit your order information, such as the delivery address or contact number, please contact our customer service as soon as possible.
Here’s what you can do:
- Contact our customer service via email address, or Live Chat.
- Have your order number ready when contacting customer service.
- We cannot guarantee changes to orders after 24 hours of placement. This is because orders may be processed once received
How can I track my order?
How can I track my order?
You can track your order by checking the shipping confirmation email, which contains a tracking number and a link to the courier's website. Alternatively, log in to your account on our website, navigate to "My Orders," and click on the tracking link provided for your order.
What if there is a problem with my order?
What if there is a problem with my order?
If there is an issue with your order, please contact our customer service team as soon as possible. You can reach us via email, phone, or through the contact form on our website. Provide your order number and a brief description of the problem so we can assist you quickly.
I didn't receive all off my order?
I didn't receive all off my order?
If part of your order is missing, please check the shipping confirmation email to see if the items were sent separately. If all items should have arrived together or if you have concerns, contact our customer service team with your order number. We’ll investigate and resolve the issue promptly.
